Support

Contact support

Email support@ceoneq.com. We reply on business days (Monday–Friday, excluding Thai public holidays, Thailand time).

To help us respond quickly, include:

• your organization name and sign-in email
• the platform or store involved
• what happened, when, and screenshots if available

Never send passwords, tokens or verification codes by email. Our team will never ask for them.

Connections and data

• Disconnect a platform on the Connections page or in the platform's own settings.
• Request deletion or exercise PDPA rights via the Data Deletion & Retention page.

Security issues

Email support@ceoneq.com with the subject "Security". See the Security page for details.